Touch Point Genius Privacy Policy
Welcome to Touch Point Genius!
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.touchpointgenius.com , or use our software and coaching services.
Information We Collect
We may collect the following types of information from various sources, including but not limited to:
Personal Information: This includes information that can identify you, such as your name, email address, phone number, and postal address. We collect this information when you interact with us through: Funnels and Websites, Forms, Surveys, Web Chat, Order Forms, Calendars, Quizzes, Assessments, Meta Platforms, and any software usage related data.
Business Information: Information related to your business, such as company name, industry, and specific marketing needs.
Payment Information: If you make a purchase, we collect necessary payment information, such as credit card details or other payment methods. We may use Stripe or other secure payment processors. You can find Stripe's privacy policy here: https://stripe.com/privacy.
Usage Data: We collect information about how you use our website, software, and services, including your IP address, browser type, pages visited, software usage statistics, and other usage data.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and collect information about your preferences. This may include cookies and tracking pixels on other platforms, including but not limited to Meta and Google.
Communications: Any communication between us, including emails, messages, calls, and coaching session notes.
How We Use Your Information
We use your information for the following purposes:
To provide and maintain our software and coaching services.
To process transactions and fulfill orders.
To communicate with you, including responding to your inquiries, providing support, and sending updates.
To improve our website, software, and services.
To personalize your experience and tailor our coaching and software to your needs.
To comply with legal obligations.
To provide marketing materials and promotional offers, with the option to opt out.
To track website and software activity for analytics and advertising purposes, including using the Meta Pixel and Google Analytics.
To improve our software, and the user experience.
To provide coaching services, and to keep records of coaching sessions.
Sharing Your Information
We may share your information with:
Third-party service providers who assist us with our operations (e.g., payment processors, hosting providers, software support). Legal authorities when required by law. Business partners for marketing purposes, with opt-out options. Other users, if you participate in public forums or shared software environments on the site. Meta platforms, according to their data policy: https://www.facebook.com/privacy/policy/. Google platforms, according to their data policy: https://policies.google.com/privacy?hl=en-US. Third party software providers that are used by Touch Point Genius to provide its services.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
Data Retention
We retain your personal and business information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Coaching session notes will be retained for a period of time to best provide coaching services.
Your Rights
You have the following rights:
Access: You can request access to the personal and business information we hold about you.
Correction: You can request to correct any inaccuracies in your personal and business information.
Deletion: You can request to delete your personal and business information, subject to legal limitations.
Opt-out: You can opt out of marketing communications.
Data portability: You can request a copy of your data in a machine-readable format.
To exercise these rights, please contact us at [email protected].
Children's Privacy
Our services are not intended for anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Touch Point Genius
[email protected]